Teen Services Benchmarking and Statistical Report 2018

Welcome to the Ontario Public Library Association (OPLA) 2018 Child and Youth Services Committee Report. This is the second OPLA Child and Youth Services survey focused exclusively on teens and teen services. The first teen services benchmarking survey was conducted in 2013. This year's survey demonstrate that across the province, public libraries remain an essential community partner in the provision of services for teens and that libraries are continuing to adapt their services to reflect the changing needs of the community.

The library world is always changing. This report attempts to strike a balance between asking questions that capture those changes, while also asking benchmarking questions. New questions added to the 2018 survey reflect the changing environment of teen services in Ontario, particularly the opportunities created by new technologies. For instance, this survey asked questions regarding library makerspaces, digital media spaces and technology lending. We have also expanded questions regarding how services are adapted to marginalized communities and the languages of collections.

Download a digital copy of the 2018 Teen Services Benchmarking and Statistical Report

Past Surveys on Children’s and Teens services can be found below:
Children's Services Benchmarking and Statistical Report 2016
Teen Services Benchmarks and Statistical Report 2013
The OPLA Child and Youth Services Benchmarks and Statistical Report 2009
Child and Youth Services in Ontario: Benchmarks and Statistical Report 2003